Privacy Policy

Ajanta Sweets N’ Bakes (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains what information we collect when you visit this website, why we collect it, and how we use it.

This policy is in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws.

1. Who We Are

Ajanta Sweets N’ Bakes
Flagship Store: Anand Ashram, Bareilly, Uttar Pradesh — 243001
Email: indusajanta@gmail.com
Phone: +91 97616 70670
FSSAI Licence: 12718009000717

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it through our contact/enquiry form. The information collected includes:

• Full name
• Email address
• Mobile phone number
• Enquiry type (e.g. wedding order, bulk order, franchise)
• Message / description of your requirement

We do not collect payment details, ID proofs, health or biometric information, or any sensitive personal data on this website. Purchases through Swiggy, Zomato, or Amazon are governed by those platforms’ own privacy policies.

3. Why We Collect Your Data (Purpose)

We use the information you provide exclusively to:

• Respond to your enquiry or order request
• Plan bulk, wedding, or corporate gifting orders
• Provide you with a quote or further information you have requested
• Follow up on franchise enquiries if applicable

We do not use your contact information for unsolicited marketing without your separate consent.

4. Legal Basis for Processing

We process your personal data based on your consent, which you give when you voluntarily submit the enquiry form on our website. You may withdraw this consent at any time by contacting us (see Section 10).

5. Cookies and Analytics

This website uses the following analytics and tracking tools:

• Google Analytics (GA4) — We use Google Analytics to understand how visitors use our website (pages visited, time spent, device type). Google Analytics sets cookies on your browser. Google may process this data on servers outside India. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
• Vercel Analytics — Our website is hosted on Vercel, which collects anonymised usage data to monitor website performance. No personally identifiable information is collected by Vercel Analytics.

By continuing to use this website after seeing our cookie notice, you consent to the use of analytics cookies described above.

6. Third-Party Data Processors

When you submit our contact form, your data is transmitted to and stored by Web3Forms (web3forms.com), a third-party form handling service. Your data is processed by Web3Forms solely to deliver the form submission to us. We recommend reviewing Web3Forms' Privacy Policy.

This website also links to third-party platforms (Swiggy, Zomato, Amazon, WhatsApp, Instagram, Facebook, YouTube). Once you click those links, their privacy policies apply. When you contact us via WhatsApp, your messages are processed by Meta Platforms Inc. under their own Privacy Policy.

7. How We Protect Your Data

We take reasonable steps to protect your personal information:

• Our website is served over HTTPS (encrypted connection)
• We do not store form submissions on our own servers — they are delivered directly to our email inbox via Web3Forms
• We do not store your personal data in browser storage (localStorage/sessionStorage)
• Access to enquiry data is limited to authorised team members

8. Data Sharing

We do not sell, rent, or trade your personal information to any third party. We may share your data only in the following situations:

• With our form processing service (Web3Forms) as described above
• If required by law, court order, or government authority in India

9. Data Retention

Enquiry data received via email is retained for up to 12 months for business follow-up purposes, after which it is deleted from our records. If you wish your data to be deleted earlier, please contact us (see Section 10).

10. Your Rights

Under the DPDP Act, 2023, you have the right to:

• Access — Request a summary of the personal data we hold about you
• Correction — Ask us to correct inaccurate personal data
• Deletion / Erasure — Request deletion of your personal data from our records
• Withdraw Consent — Withdraw consent for us to contact you at any time
• Grievance Redressal — Raise a complaint if you believe your data has been mishandled

To exercise any of these rights, please email us at indusajanta@gmail.com with the subject line “Data Request”. We will respond within 30 days.

11. Children’s Data

This website is not directed at children under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our form, please contact us immediately and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

13. Contact & Grievance Officer